Refund & Cancellation Policy

Last updated: June 2025

This Refund & Cancellation Policy applies to all registrations, bookings, and purchases made with Maxpo Exhibitions Private Limited. We understand that circumstances change, and we aim to handle cancellations and refunds as fairly and transparently as possible.

1. Cancellation by Participant or Exhibitor

All cancellation requests must be submitted in writing to info@maxpoexhibitions.com. The following cancellation schedule applies:

Notice Period Before Event	Refund Applicable
60 days or more	75% refund of the amount paid
30 – 59 days	50% refund of the amount paid
15 – 29 days	25% refund of the amount paid
Less than 15 days	No refund

2. Cancellation by Maxpo Exhibitions Private Limited

In the unlikely event that Maxpo Exhibitions Private Limited cancels an event due to circumstances within our control, registered participants and exhibitors will be offered:

A full refund of amounts paid, or
The option to transfer their registration to a rescheduled or alternate event of equal value.

In cases of cancellation due to force majeure (natural disasters, pandemics, government restrictions, venue unavailability, etc.), Maxpo Exhibitions Private Limited will offer a credit note or transfer option but is not obligated to provide a cash refund.

3. Non-Refundable Items

The following are non-refundable under all circumstances:

Registration processing and administrative fees
Branding, marketing, or sponsorship deliverables already produced
Travel, accommodation, or third-party bookings made independently
Any customised exhibition materials or services rendered prior to cancellation

4. Transfer & Substitution

Registration transfers to another individual within the same organisation are permitted at no charge, provided written notification is received at least 7 business days before the event. Transfers to a different organisation may be subject to an administrative fee.

5. Refund Process

Approved refunds will be processed within 10–15 business days of the cancellation being confirmed.
Refunds will be issued to the original payment method unless otherwise agreed in writing.
Bank charges or currency conversion fees are the responsibility of the payee and may be deducted from the refund amount.

6. No-Show Policy

Failure to attend an event without prior written cancellation will be treated as a cancellation with less than 15 days notice, and no refund will be issued.

7. Contact Us

For all cancellation or refund enquiries, please reach out to our team:

Company: Maxpo Exhibitions Pvt Ltd

Email: info@maxpoexhibitions.com

Offices: Dubai, UAE (Main) & Florida, USA (Registered) & Bengaluru, India (Branch)